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Customs Clearance E-Commerce

We clear your online retail at volume from Emmerich am Rhein. We process ATLAS imports for your fulfilment centres, file low-value consignments via your IOSS scheme, supply ICS2 pre-arrival data and migrate you into the new low-value regime from 1 July 2026 — no EUR 150 customs de-minimis threshold remaining. You send us the order list, IOSS number and master data; we connect shop system, ERP and ATLAS and take on DAC7 and supply-chain obligations for marketplaces.

AEOAEO-certified
decadesindustry expertise
EU+NL/BE/DE access

What online retailers and platforms get from us

We build ATLAS processes for your online retail with interfaces to Shopify, Shopware, SAP, JTL and common fulfilment platforms. We automate your tariff templates from your product master data and supply ICS2 with the required house data. You give us daily volume and master data; we release your container, air and postal shipments in hours instead of days. We process thousands of shipments per day — broad SKU variety, tight delivery windows, return rates of 30 to 60 percent — through consolidated bulk filing rather than case-by-case handling.

Trust anchors at a glance

IOSS
Import-One-Stop-Shop ready
Fiscal
Dutch fiscal representation
AEO-C
Authorised Economic Operator

Typical e-commerce customs scenarios

  • Container imports from China, Vietnam, USA into European fulfilment centres (DE, NL, BE) with subsequent B2C distribution by parcel carrier.
  • Direct shipping of small orders from non-EU countries to EU consumers via courier/post networks (cross-border direct).
  • Marketplace models (Amazon FBA, Otto, Kaufland.de) with non-EU sellers, where the platform handles DAC7 reporting.
  • Returns from EU consumers to non-EU seller warehouses - compliant re-export and refund application.
  • Non-EU returns (e.g. UK since Brexit) back into EU fulfilment - returned-goods relief under Art. 203 UCC with 3-year deadline.

Removal of the EUR 150 customs de-minimis threshold from 1 July 2026

We migrate you to the EU reform: the customs exemption for consignments up to EUR 150 intrinsic value is removed, replaced for low-value shipments by a EUR 3 flat-rate duty per consignment — and without IOSS registration, full import VAT is added on top. We recalculate your unit costs per SKU, set up your IOSS strategy, obtain the German EORI for non-EU sellers and build the ATLAS bulk filing for your daily batches. You send us assortment data and volumes; we deliver price recalculation, process setup and ENS data. That keeps your EUR 30 orders from China deliverable from July 2026 onwards.

IOSS and the VAT digital package

We clear your low-value shipments via the IOSS scheme: import VAT for consignments up to EUR 150 intrinsic value is collected centrally in one Member State — every individual shipment clears tax-clean on import. We register you as an EU or non-EU seller via the IOSS intermediary, handle your monthly IOSS return and insert your IOSS identification number into the house air freight data and ATLAS H7 declaration. You send us sales data and IOSS number; you receive completed filings. Even after the EUR 150 customs threshold is abolished in 2026, IOSS remains the fastest VAT route below EUR 150 intrinsic value — the threshold is a VAT boundary, not a customs one.

ICS2 Release 3 across all modes of transport

  • Mandatory pre-arrival ENS reporting for all shipments from non-EU countries - post, courier, air, sea, road.
  • Minimum data quality: precise goods description (no 'gift' or 'sample'), HS code 6-digit, consignee EORI, consignor address.
  • Sanction for non-compliance: 'do not load' at the port of loading or non-EU airport, with consequences for the delivery promise.
  • We set up ICS2-capable data flows between shop, carrier and customs representative and audit master data upfront.

Marketplace responsibility: DAC7

We cover your marketplace obligations cleanly on the customs side. DAC7 (EU Directive 2021/514) has required platform operators since 2023 to report seller data — identity, revenues, bank details. In deemed-supplier models, the platform counts as seller for VAT purposes and requires IOSS registration, ICS2 data and an EORI as declarant. We register you and your non-EU sellers, embed your IOSS number in the ATLAS declarations and take on the declarant role. You send us the seller list and order volume; you receive documented legal certainty with customs and tax authorities.

Fulfilment centre clearance

We clear container imports into EU fulfilment centres via ATLAS bulk processing — Amazon FBA Mönchengladbach, Zalando Erfurt, your own warehouse anywhere in Germany or the EU. We file one ATLAS declaration per container with a multi-item file via CSV import or EDI, check anti-dumping exposure on sensitive product groups (shoes, bicycles, small electricals), verify trademark compliance in no-name assortments and discharge your T1 transit movement from Rotterdam, Antwerp or Vlissingen at the inland customs office near your warehouse. You send us the packing list and SKU master data; you receive container release within hours.

Returns and returned-goods relief

  • B2C returns to a non-EU country warehouse: re-export from the EU with a refund application for the EU import duties paid (Art. 121 UCC).
  • Non-EU returns into an EU warehouse: returned-goods status under Art. 203 UCC - duty-free if the goods return in unaltered condition within 3 years.
  • UK returns: no automatic returned-goods status - we process re-import with evidence and refund.
  • Return consolidation in Dutch hubs before re-export - NL Article 23 fiscal representation may be advantageous.

Pitfalls we avoid

  • Low-value business models continuing without ATLAS capability after 1 July 2026 - they risk backlog at port or airport.
  • Shop master data without HS code and material - leading to generic ICS2 descriptions and 'do not load' risk.
  • Platform sellers without EORI - the marketplace bears liability under deemed supplier construction for VAT and duty.
  • Returns without initial export evidence - no returned-goods status, full double duty.
  • Anti-dumping measures on e-bikes, shoes, bike accessories, small solar products ignored - post-clearance recovery with 3-year retroactive effect.
Request e-commerce clearance Talk to us: 02828 9039920

Frequently asked questions

We convert your direct imports from China to the new regime: the EUR 150 customs de-minimis is removed, so every shipment becomes dutiable — either at EUR 3 flat-rate duty or at the regular TARIC rate, whichever is higher. The VAT obligation already existed from EUR 0.01 and remains unchanged. In practice: a EUR 30 T-shirt order from China previously cost around EUR 36 with IOSS; from July 2026 we add EUR 3 flat-rate duty on top. We recalculate your margin per SKU and adjust pricing or supply chain accordingly — you receive a binding cost model before the switchover.
If you sell via Amazon, eBay, Etsy or a comparable marketplace that takes on the deemed-supplier role, the marketplace's own IOSS number covers your shipments — you need nothing further on that channel. If you sell through your own shop or a smaller marketplace, we register your own IOSS: as an EU seller directly in your country of establishment, as a non-EU seller via an IOSS intermediary in an EU Member State. We set up both routes and handle the ongoing monthly IOSS return for you.
We consolidate your orders into bulk filings rather than processing them one by one. You send us your SKU master data (HS code, material, origin, FOB value); we build the ATLAS bulk-filing workflow and file one ATLAS declaration per container or per daily batch with a multi-item file. Where master data is incomplete, we audit the data state and deliver correction lists for your shop and ERP — you receive a working process, not a checklist.
We scan your SKU base against the current TARIC database. Sensitive product groups in e-commerce currently include e-bikes and pedelecs from China and Vietnam, certain shoes from China, solar components, tyres, screws, and selected aluminium and steel semi-finished products — with anti-dumping ranges that can reach well above standard duty rates. On a hit, we supply the correct TARIC additional code per manufacturer and calculate the effective landed cost so you know your margin before you place the order.
We process UK returns as non-EU re-imports — no longer intra-Community recoveries since Brexit. Where the initial export can be proven (export proof, invoice, shipment number) and the goods return unaltered, we claim returned-goods relief under Art. 203 UCC — duty-free within 3 years of first export. You send us the returns list and initial export documents; we build the process as a standard, screen each return individually and file the refund applications at the relevant German main customs offices.
Yes. ICS2 Release 3 has covered all modes of transport since September 2025 — road, rail and sea last, postal shipments included from Phase 3. We supply your ENS data at the required granularity (HS 6-digit, consignee EORI, precise goods description — no 'gift' or 'sample'), work directly with DHL, FedEx, UPS, Maersk, MSC, Hapag-Lloyd and CMA CGM, and prevent 'do not load' escalations at the loading point. You send us your house data; we forward it ICS2-compliant to the carrier.
We charge a flat fee per container or per daily batch, with volume tiers from 50 declarations per month. Setup of master-data interface and IOSS is a one-off; ongoing bulk clearance runs at a flat rate. You send us volume and assortment data; you receive a non-binding quote as soon as possible.